Important to Know

• Rates are per person and exclude flights from/to your home country.
• This tour accepts children of all ages.
• What to bring: Comfortable and light clothing, walking boots or trainers, suncream, sunglasses, and mosquito repellent. Language: Swahili and English.
• The package is subject to accommodation availability.
• Similar accommodation can be offered if subject properties are not available, the same will be discussed with you prior to confirming the package.
• No hidden costs, if any additional costs, the same will be shared with you.
• Maximum of 6 Travelers per Vehicle.
• Medical emergency evacuation cover does not cover medical care/ costs and hospital bills, but the flight and ground transport to the nominated hospital.
• Entry requirements: You’ll need a visa to visit Kenya. You can either get a visa on arrival at the airport or before you travel. To minimize time spent queueing at the airport, get a visa before you travel. For a small fee. Your passport should be valid for a minimum period of 6 months from the date of entry into Kenya.
• Food and drink: Goat is the most widely-eaten meat among locals, but beef and chicken are readily available. Swahili cuisine features fragrant rice, grilled fish, and seafood curries with spices and coconut milk. Indian and Middle Eastern food is available in most areas, and there are a lot of international restaurants in Nairobi and
  Mombasa.
• Currency: Kenyan Shilling.
• Shopping: There are many street markets and stalls selling local crafts, jewelry, and souvenirs throughout Kenya.
• Tour Suitability: Although this tour is classed as moderate, it may not be suitable for those with reduced mobility due to the 4×4 jeeps that are provided on game drives.
• Luggage: Due to limited luggage space in vehicles and on internal flights, suitcases are unsuitable for scheduled road safaris. We recommend luggage packed in inexpensive barrel/sausage bags or soft-sided bags not exceeding
  15kgs and 65×46 cm. Excess luggage can be handed over to the representative at the time of briefing. Any excess baggage will be handed over to you on your return from safari so best to pack light. An additional cost of $ 40 USD
  to pick up and drop off luggage at a specific point will apply.
• Tips: Whilst on safari, tipping is customary for drivers, guides, and local escorts USD 10 PPs per day

Package Terms & Conditions

DEPOSIT

Upon written confirmation from Norine Forbes Safaris Ltd, please note that you are required to pay a deposit as outlined in writing at the time of confirmation. You will also receive our company invoice which will state the amount to be paid. A deposit payment can range from 20 – 30% depending on the time frame of booking to the start of the safari. Depending on the amount, we may request a second installment.

Rest payment must always be 4 – 8 weeks before the commencement of the safari and have reached our account in full. In some cases (last-minute bookings). Norine Forbes Safaris Ltd. reserves the right to request full payment up-front. (Before the start of the safari).

PAYMENT

1) BANK TRANSFERS: In a case, where payment is made by a bank transfer, ALL bank charges are to be paid by the client.

2) CREDIT CARD: Please note, in the case of payments by credit card, a surcharge can be added to cover the processing of payment. (We shall communicate the same to you in writing)

CANCELLATION POLICY

The following cancellation charges will be payable. Should you need to cancel you must notify the supplier (Norine Forbes Safaris Ltd) immediately in writing. In this eventuality your deposit is non-refundable.

Cancellation fee from 90 days and over – Deposit forfeit
Cancellation fee from 90 – 60 days – 50%
Cancellation fee from 59 – 31 days – 75%
Cancellation fee from 30 – 00 days – 100%

DAYBOOK

Demand for Safaris is very high and can lead to a shortage of lodge/hotel accommodation at times during some seasons. All bookings will be confirmed by us in writing as we confirm beforehand from our suppliers. On occasion, changes may be necessary.

Hotels/lodges/camps where specific names are given as an indication of the category and rooms may be reserved at similar hotels/lodges/camps. We undertake to advise you of any changes known to us before departure, but the possibility of change without notice must be accepted when booking. This rarely happens. Single rooms are available at a supplementary cost.

Safari four-wheel drive vehicles or coaches will be provided according to the route and number of participants and as confirmed to you in your booking confirmation. The right is reserved to employ the services of sub-contractors if necessary. English-speaking chauffeurs/guides are provided.

Occasional mechanical problems, changes of lodge or adverse road conditions may in turn end in a changed routing or game viewing without prior notice being given. Therefore, we reserve the right to offer substitutes of equal value or cancel any tour operation. In practice, very few itineraries are affected but a little flexibility, on your part, will ensure that your tour is unique and rewarding.